What does website maintenance include?
- Updates: the CMS, plugins, themes and libraries, tested before they go live.
- Backups: regular, stored off the server, with a restore you have actually tried.
- Security and uptime: SSL renewal, monitoring, and fixing anything that breaks.
- Content changes: new photos, prices, team members, offers and pages.
- Speed and SEO checks: broken links, slow pages, Search Console errors.
- Renewals: reminders for the domain, hosting and business email before they lapse.
What decides the yearly cost of an AMC?
| Factor | Lower cost | Higher cost |
|---|---|---|
| How the site is built | Static or custom code with few moving parts | WordPress or Shopify with many plugins or apps |
| Content changes | A few small edits a month | New pages, products or landing pages every week |
| Ecommerce and logins | Brochure site | Payments, accounts, admin panel |
| Response time | Next working day | Same-day or priority support |
| What is bundled | Labour only | Hosting, domain and email renewals included |
Ask for the AMC as a written list of what is included each month, how many change requests, and how fast urgent issues are handled. Compare those lists, not just the yearly figure.
Do you need an AMC at all?
A simple static website with no plugins needs very little: renewals and the occasional content change. A WordPress site, an online store or anything with logins needs regular updates, because outdated plugins are the most common way small business sites get hacked. If nobody in your team will check backups and updates every month, an AMC is cheaper than a rebuild after a breach.
How does FebTech handle maintenance?
Every FebTech package includes free support after launch: one month on Starter, three months on Growth and twelve months of priority support on Enterprise. After that, an optional monthly retainer covers updates, backups, monitoring and content changes. You own the code, domain and hosting accounts either way, so you are never locked in.